Is there some sort of regulatory authority I can report this absolute sham of a banking service to? When (if ever) will Bitsafe transfer my funds to my other bank account?ģ. If you're interested, attached is the conversation with support. Here's the complaint I sent to Bitsafe after the incident. This contact came from out of the blue from an unidentified email address. It's a common phishing/scamming technique. Treating those emails with any level of trust is dangerous.Ģ. The original email had no link to the support system or any form of authentication. I had to dig through Google to find the support website they use.ģ. It's not my job to accommodate incompetent customer service reps. I gave the person the benefit of the doubt at first, and asked who they are and why are they contacting me. At no point did this person acknowledge my concerns or even bother to identify themself. When I'm treated with condescension and rudeness, by a person showing dangerous levels of incompetence, I tend to respond in kind. I could've certainly been more patient and accommodating. But remember this could've been any random scammer trying to access my bank account. Truth is, their ridiculous customer service process created a sucky situation. #Bitsafe account login how toīut honestly, I have no idea how to respond to these questions even at the best of times.Īs entitled as it sounds, I'm the customer here and I'm not supposed to be a service professional. They're incredibly generic and grammatically confusing "where do you use it for." Since there's no context or reason behind asking these questions, I have no idea what sort of answers they're looking for. That on top of the completely random email from a random address lead to my reply "Why do you want to know?" which they promptly ignored.The City of Almere recommends you open a bank account in the Netherlands. This will make it easier for you to arrange various matters and help you participate in everyday life. Also, a local bank account means the City of Almere can transfer funds to you more easily and conveniently. After opening a bank account, you can let the City know what your bank account number (IBAN) is, so we can transfer your allowances for living expenses to it. For this you must open a bank account with a Dutch bank account number (IBAN: NLxxBANKxxxxxxxxxx). Opening of a payment account is subject to various rules and regulations. Banks are obliged to check your data and ID. In some cases, this can result in delays before the payment account is assigned to you and ready for use. You can find general information at the Dutch Payments Association.
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